About

Service Training Tips are for busy customer service leaders.

This site contains tools to help you:

• Train your team faster.

• Access world-class content.

• Avoid wrecking your budget.

Brought to you by Jeff Toister, The Service Culture Guide.

About Jeff

Hi, I’m Jeff Toister, The Service Culture Guide.

The first customer I ever served ended in a service failure. Vowing to learn from that experience, I became obsessed with customer service.

Today…

• Over 5 million people have taken my LinkedIn Learning courses.

• I’ve written four customer service books.

• I’m rated one of the top customer experience professionals in the world.